Refund policy

Last updated: November 8, 2026

90-day money-back guarantee

If you don't love it, email us at support@nailnightshop.com within 90 days of delivery with your order number. We'll send you a return label, and once it's back we refund the price you paid for the product. Shipping isn't refunded.

Damaged or wrong item

If your order arrives damaged, or you got the wrong item or the wrong shade, we will send you a new one at no cost. Email us at support@nailnightshop.com within 14 days of delivery with your order number and a photo, and we will take care of it. You do not need to send anything back.

Lost packages

If your tracking has not updated for 30 days, or it shows delivered and you cannot find it, email us and we will help you sort it out.

Questions

Email support@nailnightshop.com and a real person will get back to you.

Please check your shipping address before you order. By placing an order you agree to these policies.